About

Sometimes, I wear a bow tie. Bow ties are cool.

All About Ray

Hello! I'm Ray. I'm a Senior Director of Design for the Experience Strategy & Operations team at Capital One these days, focusing on Experience Quality and advancing our design practice and associate experiences. It’s fun!

I also love dinosaurs, beer, and ukuleles.

The Background

I have an undergraduate degree from Loyola College in Maryland. It's in Computer Science, but my real passion is design and usability, which I went to Georgia Tech to pursue. I have a degree in Human Computer Interaction from the College of Computing there.

Since graduation, I worked for a couple of years at a small R&D firm called Language Computer Corporation doing interface design and information visualization research. I then moved on to doing IA work at Verizon. After about 10 years, some of which included the honor of leading the Intranet Design team I moved on to Capital One. That’s where I spend my days now in beautiful Northern Virginia.

Details of work at Verizon is, naturally, proprietary, and therefore really interesting. Contact me if you want to learn more.

Other Passions

In addition to usability and design, I play around with writing, photography, playing guitar and ukulele and making (not usually terrible) beer. 

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